Quality Warranty

We have 2, 3 and 5 years Warranty for different kinds of product. As to Samples, usually it is 2 years warranty and if Orders, it depends on our detailed Agreement and Quotation if it is 3 years or 5 years warranty. During the period of warranty, if customers have the approval showing product quality issues and if certified by HOKIN engineers, we would request customers to ship back the failure parts and replace new items with the transportation charged being paid by us. Or we can ship spare parts to you if you can repair them but it depends on your demand and requirement, we will try our best to meet your requirements.

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